Privacy Agreement and KVKK Conditions

All services provided in our store and EASTROAD YAZILIM VE LOGISTICS TECHNOLOGY SERVICES ELEKTRONİK MAĞAZACILIK TİCARET ANONİM ŞİRKETİ registered at eastroad.com belong to and are operated by our company.

Our company may collect personal data for various purposes. Below, it is stated how and in what way the personal data collected is collected, and how and in what way this data is protected.

By filling out various forms and surveys on our Membership or Store, some personal information about the members (such as name-surname, company information, telephone, address or e-mail addresses) is collected by our Store due to the nature of the business.

Our company may sometimes send campaign information, information about new products, and promotional offers to its customers and members. Our members can make any choice about whether or not to receive such information while becoming a member, and then after logging in, they can change this choice in the account information section or make a notification via the link in the information message they receive.

During the approval process carried out through our store or by e-mail, personal information transmitted electronically to our store by our members will not be disclosed to third parties except for the purposes and scope determined by the "User Agreement" we have made with our Members.

Our company records and uses the IP addresses of its members in order to identify system-related problems and to quickly resolve any problems or disputes that may arise regarding the service provided. IP addresses may also be used to generally identify users and gather broad demographic information.

Our company may use the requested information for direct marketing purposes by itself or its collaborators, beyond the purposes and scope specified in the Membership Agreement. Personal information may also be used to contact the user when necessary. Information requested by our company or information provided by the user or information regarding transactions made through our Store; It can be used by our company and its collaborators for various statistical evaluations, database creation and market research, without disclosing the identity of our members, outside the purposes and scope determined by the "Membership Agreement".

Our company prioritizes the security of credit card holders who shop from our shopping sites. Your credit card information is not stored in any way our system.

When you enter the transaction process, there are two things you need to pay attention to in order to understand that you are on a secure site. One of these is a key or lock icon at the bottom line of your browser. This shows that you are on a secure website and all your information is encrypted and protected. This information is used only depending on the sales transaction process and in accordance with the instructions you give. Information about the credit card used during shopping is encrypted with 128 bit SSL (Secure Sockets Layer) protocol, independent of our shopping sites, and sent to the relevant bank for inquiry. If the card availability is approved can be sustained for shopping. Since no information about the card can be viewed or recorded by us, third parties are prevented from obtaining this information under any circumstances.

The reliability of payment/invoice/delivery address information of orders placed online by credit card is audited by our company against Credit Card Fraud. Therefore, customers who order from our shopping sites for the first time must first confirm the accuracy of their financial and address/phone information in order for their orders to reach the supply and delivery stage. If necessary, the credit card holder customer or the relevant bank is contacted to check this information.

Only you can access and change all the information you provide when becoming a member. If you keep your member login information secure, it is not possible for others to access or change information about you. For this purpose, 128 bit SSL security area is used during membership transactions. This system is an international encryption standard that is impossible to break.

Internet shopping sites that have an information line or customer service and where full address and telephone information are stated are more preferred today. In this way, you can get detailed information about all the issues that come to your mind and get better information about the reliability of the company that provides online shopping service.

Our store may provide links to other sites within the website. Our company does not bear any responsibility for the privacy practices and content of the sites accessed through these links. Advertisements published on our company's site are distributed to our users through our advertising business partners. The Privacy Policy Principles in this agreement apply only to the use of our Store and do not cover third party websites.


EXCEPTIONAL CASES

In the limited cases specified below, our Company may disclose user information to third parties outside the provisions of this "Privacy Policy". These situations are limited in number;

1.To comply with the obligations imposed by the legal rules in force and issued by the competent legal authority, such as the Law, Decree Law, Regulation, etc.;

2.In order to fulfill the requirements of the "Membership Agreement" and other agreements concluded by our store with the users and to put them into practice;

3. Requesting information about users for the purpose of conducting a research or investigation duly carried out by the competent administrative and judicial authority;

Never include your credit card number or passwords in the e-mails you send to our store's Customer Services regarding any of your orders. The information contained in e-mails may be viewed by third parties. Our company cannot guarantee the security of the information transferred from your e-mails under any circumstances.

BROWSER COOKIES

Our company can obtain information about users visiting our store and their use of the website by using a technical communication file (Cookie). The technical communication files in question are small text files that a website sends to the user's browser to be stored in the main memory. The technical communication file facilitates the use of the Internet by storing status and preferences about the site.

The technical communication file helps to obtain statistical information about how many people visit the site, for what purpose, how many times a person visits the site and how long they stay on the site, and to dynamically produce advertisements and content from specially designed user pages for users. The technical communication file is not designed to retrieve data or any other personal information from the main memory or your e-mail. Most browsers are initially designed to accept technical communication files, but users can change the settings so that the technical communication file is not received or a warning is given when the technical communication file is sent.

Our company may change the provisions of this "Privacy Policy" at any time by publishing it on the site or sending e-mail to users or publishing it on the site. If the provisions of the Privacy Policy change, it will come into force on the date of publication.

For any questions and suggestions regarding our privacy policy, you can send an e-mail to [email protected]. You can reach our company from the contact information below.

Email: [email protected]

Communication:   +90 850 305 12 64